At DTG Private Training, scheduled session times are reserved exclusively for each athlete. In order to provide consistent service and respect our trainers’ time, we require advance notice for any changes to booked sessions.

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24-Hour Notice Requirement

 

Cancellations or rescheduling requests must be made at least 24 hours in advance of the scheduled session time.

 

Late Cancellations & No-Shows

 

Sessions canceled or rescheduled with less than 24 hours’ notice, as well as missed appointments or no-shows, may be charged in full and will not be eligible for rescheduling, refunds, or credit.

 

Weather & Field Conditions

In cases of severe weather, unsafe conditions, or field closures, DTG Private Training may cancel or reschedule sessions at its discretion. If a session is canceled by DTG Private Training, clients will be offered a rescheduled session based on availability.

 

Late Arrivals

 

Athletes who arrive late will receive the remaining time of their scheduled session. Sessions will still end at the originally scheduled time to avoid impacting subsequent appointments.

 

Acknowledgment

 

By booking a session with DTG Private Training, you acknowledge and agree to this Cancellation & Rescheduling Policy.